Data protection information

The following information shall give you a short and easy overview about the private data we collect and process concerning the use of our website. A detailed depiction is availible in German language only: Datenschutzerklärung.

The responsible entity for the data protection on our website is KFM Motorraeder GmbH, Wilhelm-Conrad-Roentgen-Str. 12, 56759 Kaisersesch, Germany, represented by CEO Mr. Klaus Fassbender. You may reach us by phone: +49 2653 916860 or by email: info@kfm-motorraeder.de.

What personal data do we process?

Which area is affected? Which data is processed? For what purpose? Legal basis Is there a duty to provide? Does profiling take place? When will the data be deleted?
When calling the website IP address, Cookie mark Creation of log files
Thru log files we guarantee the connection to our website and simplify the use of the website, e.g. by preselecting the correct language and currency. We perform analyzes for system security and stability as well as for administrative purposes.

Web analytics
We use analysis and tracking tools to evaluate user behavior. This allows us to adapt our website to the interests of our visitors. Through the statistical evaluation of the usage profiles, statements about the functioning and the success of our pages can be derived (e.g. „How many visitors clicked on a specific offer on our homepage“).

Social Media Plugins
On some of our pages you have the possibility to share information with providers of Social Networks. We therefore use the so called „2-Click-Solution“, at which no information is transmitted without your approval (you need to click 2-times to share/like the content).
Art. 6
par. 1 f)
GDPR
No.

However, some areas of the website are not or only partially usable without the processing of the data.
Yes * Details about the storage period of the cookies, as well as a description of how you can erase the cookies prematurely and contradict the data processing you can find on our german site Cookie- und Opt-Out-Hinweisen.
Registration Email, password, first- and surname, salutation, address, phone no., mobile phone no. Private or Business customers account
We process the data for the purpose of providing a customer account. The account is used to process orders and to view and/or manage orders made.
Art. 6
par. 1 b)
GDPR
Yes.

Without the data we can not provide access
No Deletion/Storage in accordance with german commercial and tax regulations. For the time of the existence of the user account or until we are asked to delete it.
Web shop Email, first- and surname, salutation, address, phone no., mobile phone no. Order process
We process your data to process your order and prepare it for shipping. If you have a customer account, we need your login information (email address and password) to verify your customer account.
Art. 6
par. 1 b)
GDPR
Yes.

Without the data you can not place any orders.
No Deletion/Storage in accordance with german commercial and tax regulations. For the time of the existence of the user account or until we are asked to delete it.
Contact Email, first- and surname, salutation, message (address and motorcycle model information on part request inquiries) Through our contact form, you can ask questions and concerns about our products to us. These include e.g. inquiries about current orders or our "request form for original spare parts". We process the data only to process your requestor in the case of the spare parts request for the preparation of a non-binding offer. Art. 6
par. 1 a), b) GDPR
No.

Without the data processing an answer of your inquiry is not possible.
No We store your customer data for the duration of the contractual relationship. If you are not a customer, we will delete your data no later than 2 years after the last contact with you.
Newsletter Email, first- and surname, salutation Advertisement
Our newsletter is exclusively for german speaking business customers and will only be sent on special occasions or special offers.
Art. 6
par. 1 a)
GDPR
Yes.

Without the processing the sending of the newsletter is not possible.
No You can unsubscribe from our newsletter at any time. The data will be deleted immediately afterwards and you will be removed from our mailing list.
* Further details can be found at Cookie- und Opt-Out-Hinweisen and our Datenschutzerklärung.

Which data do we pass on?

Affected area? Which data is affected? Who is the recipient of this data and for what purpose is this information shared? Are we transmitting this data to a third country?
Opening the webpage IP address, Cookie mark Web analytics
Providers of the analysis tools process the data for the purpose of user analysis and statistical processing on our behalf. Provider details, how different tracking tools work, and how to prevent them from being analyzed and analyzed you may find at Datenschutzerklärung and Cookie- und Opt-Out-Hinweisen.
Yes **
Web shop Email, first- and surname, delivery address, invoice sum, order number Payment settlement (PayPal)
The data will only be handed over to facilitate the transaction. The processing of the data as well as further storage takes place via PayPal (Europe) S.à.r.l., Luxembourg. In addition to the invoice amount and an order number, no further information on the nature of the items to be paid will be given.
Yes **
Web shop first- and surname, country, invoice sum, order number Payment settlement (SOFORT)
The data will only be handed over to facilitate the transaction. The processing of the data as well as the further storage takes place at Sofort GmbH, Munich, Germany. The order reference is given in the form of the purpose for the remittance slip.
No **
Web shop Email, order number, invoice amount, payment type Order completion - Buyer protection, customer rating with Trusted Shops only on german site
At the end of the order, you can decide whether to secure the purchase via the Trusted Shops GmbH, Cologne, Germany and/or to be reminded to submit a rating later. The given data be transmitted only when you confirm this.
No **
Registration VAT-ID, company name, address Verification business account
Applies exclusively to business customer registrations from EU countries. In order to be able to purchase VAT-free, the specified tax number must be correct and valid. We check this automatically via the online interface of the Federal Central Tax Office once during registration and after every order placed.
No
Customer area IBAN Issuing SEPA direct debit mandate
Applies exclusively to business customers from the european SEPA area who wish to benefit from direct debit payment. When issuing a mandate, we once check the formal correctness of the IBAN number via a service provided by Theano GmbH, Hasbergen, Germany. A credit check does not take place.
No **
Shipping Email, first- and surname, delivery address, phone no., mobile phone no., order reference no. Dispatch service (DPD, GLS, DHL, forwarding agency)
In order to fulfill the contract, we will pass on the specified data to the shipping company responsible for the delivery, as far as this is necessary for the delivery of ordered goods.
No **
** Further information and all supplier or service details can be found in our Datenschutzerklärung.

What rights do you have concerning the processing of this data?

You have the right to request confirmation from us at any time whether we process personal data of you and the right to get informed about this personal data.

Furthermore you have the right to rectification, deletion and limitation of data processing, as well as the right to object at any time to the processing of personal data, or to revoke the consent to data processing at any time or to request data transmission.

In case of complaints, please feel free to contact us at any time (see contact information at top of this page). In addition, you have the right to complain to a regulator.