Shipping and handling
Here you get an overview of our shipping prices.
We use flat rates for deliveries up to 31.5 kg. If exceeded, a recalculation is possible.
Please mind the maximum package size of 75 x 60 x 40 cm
Island surcharge: 14 EUR (incl. VAT, in addition to stated price)
Canarian Islands: DHL by air freight, stated price includes cost for customs clearance only, recipient pays import duties and charges
Surcharge special areas Ceuta & Melilla: 50 EUR (incl. VAT, in addition to stated price)
The stated price includes only the cost of customs clearance! Customs duty is not included and must be paid to the customs authorities in the destination country.
Surcharge special areas Livigno & Campione d`Italia: 50 EUR (incl. VAT, in addition to stated price)
Surcharge Dutch islands: 14 EUR (incl. VAT, in addition to stated price)
Parcel shipment abroad
It is extremely difficult for us to estimate prior of your order, as it depends very much of the nature of your ordered items. For the time being, we have set the prices as follows:
Weight: up to 10 kg (surcharge occures when heavier ; ultimate max. weight: 31,5 kg)
Max. girth: 300 cm (= length + 2 x width + 2 x height)
Oversize: EUR 20 extra charge (if max. girth exceeded)
Customs export declaration: EUR 45 extra charge (if order value exceeds EUR 1000)
Orders larger than the maximum stated above, are subject to recalculation/rebilling.
If necessary, we usually re-charge you with an approximate estimate within the next business day after we received your order.
Please understand that we cannot determine the very final price until we have packed your parcel. Further recharge or even refund is therefore possible.
Smaller packages might get send by DHL Express without surcharge. Please make sure, you state your phone number in your customer account if you want to get considered for DHL Express shipping.
Excluded delivery locations:
Russia, Belarus, Turkey, Somalia, Israel, Cayman Islands, Dominica, French Guiana, Guadeloupe, Honduras, Cuba, Martinique, Nicaragua, Niger, Puerto Rico, Trinidad and Tobago, Iran, Yemen, Myanmar (Burma), Syria, Turkmenistan, Afghanistan, New Caledonia, Libya, Mauritius, Réunion, Vanuatu, Ukraine, Sudan, Brazil